Privacy policy

OUR

This Privacy Notice explains how and why we gather and process your data, and your legal rights as an individual.

The following privacy policy refers to Spadeworx Marketing Ltd, registered at HFL House, 1 Saxon Way, Melbourn, Cambridgeshire, SG8 6DN, UK, and our business website; www.spadeworxmarketing.com. This privacy notice only applies to this website.

If you do not agree to the following privacy policy you should stop using or viewing this website and refrain from submitting any personal data to us.

If you don’t understand anything in this privacy policy or have questions, you can contact us by email or post.

Key definitions used in this policy

"I", "our", "us", or "we" refers to the business, Spadeworx Marketing Ltd.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
ICO means Information Commissioner's Office.
PECR means the Privacy and Electronic Communications Regulations
Cookies mean small text files stored on a users computer or device.

What data do we collect?

Personal information is information about yourself that could be used to identify you. When using this website it may include your name, your email, telephone number, postal address, and IP address.

If you complete our contact form we will collect your name and email address. When you use our chat facility we may ask you for your name, email address, phone number and postal address.

If you subscribe to our newsletter we will collect name and email address.

We will also collect information on how you use our website via cookies.

We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

How will we use your data?

Data submitted through our contact form or chat facility will be used to reply to your immediate enquiry. We will retain your information securely on our database of contacts to enable us to periodically contact you in the future.

If you sign up to receive our newsletters we will email you about relevant news, our success stories, industry insights and other information that we think you will find of interest. We will securely import your data into our email marketing platform to enable us to send you the newsletter.

Any marketing emails we send are in accordance with the GDPR and the PECR.

We will not share your data with third parties for marketing purposes.

At any time you may exercise your rights to stop us processing your data for marketing purposes. Our marketing emails will always include an option to immediately opt out of future marketing communications. You can also email us or write to us to ask us to stop.

Your data rights

You have the following rights under the GDPR:

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.

Please email or write to us if you would like to see a copy of the data that we hold about you. You may also contact us to update the information we hold about you or to ask us to correct or remove inaccurate or out of date information, or ask that we remove all of your personal data from our records. We handle subject access requests in accordance with the GDPR.

If you are unhappy about the use or collection of your data by us, you have the right to complain to the ICO. Please visit https://ico.org.uk for more information.

We use cookies to collect standard internet log information and visitor behaviour information. We use this information to track how visitors use our website and to compile non-personal statistical reports on website user activity.

You can request that your browser does not accept cookies, however is a few cases our website features may not function properly.

To find out more about cookies and how to remove them from your browser please visit www.aboutcookies.org or www.allaboutcookies.org.

Our data breach procedures

If we experience a data breach we will inform the ICO within 72 hours of the suspected breach. Once details are known we will provide information about the breach to those individuals affected, along with advice on the expected impact and how individuals can protect themselves from this impact.

Changes to this privacy policy

This privacy policy was last updates 11th November 2019. We will regularly review this policy and place any updates on this webpage.

Contact details

If you want to contact us about our privacy policy or the personal data that we hold about you, please contact our data controller: Rebecca Dawson: hello@spadeworxmarketing.com

You can also write to us at: HFL House, 1 Saxon Way, Melbourn, Cambridgeshire, SG8 6DN. UK